Shipping Methods
Gemcojewels.com offers most safe method of shipping to the customer destination. We have tied up with worlds best Shipping companies to assure prompt and safe shipping to your address. After your order has been processed it will be delivered via one of the following methods.
International Shipping
All International orders will be shipped throughFedEx or EMS Indian Speed postal Services depending on the selction made by the customer at the time of final purchase. The shipping charges through EMS Speed postal services are lesser as compared to FedEx couriers.
Approx. Delivery time
FedEx : 3-5 days from the date of dispatch.
EMS Speed Post : 5-8 days from the date of dispatch
We have kept our shipping charges most reasonable depending on the value and the weight of the parcel.
Please note that if shipping/billing addresses differ, your order may be delayed due to shipment address verification.
Shipping in India
Blue Dart
All orders shipped within India will be shipped via BlueDart
Please note that if shipping/billing addresses differ, your order may be delayed due to shipment address verification.
EMS speed Post : The order will be sent through EMS speed post, in case Blue Dart do not have delivery into your area.
FedEx Saturday Delivery®
Gemcojewels.com offers you the option to have your order shipped by FedEx
Saturday Delivery® Shipping for a extra fee of $20.00. All orders are shipped pending credit approval. Please note that orders with Saturday delivery will only be shipped and delivered for Saturday arrival.
Please note that if the shipping/billing addresses are different or if the monthly payment option is selected, your order may be delayed pending order/credit approval.
For your security, high value orders may require a signature to be delivered. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.
Note : This facility is available only for USA shipments.
How to Calculate Your Date of Delivery
All orders ship out from Gemcojewels.com within 4-5 business days.
The delivery date of goods can be calculated as follows: (Time of order) + (Order Process Time/Address Verification Time*) + (Shipping Time) = Total Delivery Time
*When applicable.
Terms and Policies
You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. You can use this number to track your shipment at
BlueDart - www.bluedart.com (Domestic Shipments)
FedEX - www.fedex.com (International Shipments)
India Speed Post - www.indiapost.gov.in (International Shipments)
For Security reasons, Gemcojewels.com ships to street addresses only, and not to PO Boxes or similar addresses. Phone number is must with all the orders. Your phone number will not be used for any promotion or personal purpose. It may be required by courier company to assure safe and timely delivery.
All orders will be shipped pending credit approval. Customer support may contact customers for additional information as required.
In the event your order cannot be shipped you will be contacted immediately by e-mail and informed the reason for the delay.
Tracking Your Order
You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep. You can use this number to track for Blue Dart at www.bluedart.com and/or at FedEx at www.fedex.com and/or for India Post at www.indiapost.gov.in
Order Cancellation
If you'd like to cancel or change a Gemcojewels.com order for any reason, please contact us at service@gemcojewels.com and make sure to include your order-id number.
We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to gemcojewels.com according to our return policy.
Gemcojewels.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.
|