Life time money back guarantee consist of facility to buyer to return any product bough by him back to GEMCO company within 10 yrs. of purchase. The company will return the balance amount or replace the product with the new product deducting 25% of the actual buying cost of the jewelry.

At GEMCOJEWELS we have a special policy for buyers to return the jewelry back to us within 10 yrs. of purchase. All you have to do is to contact us at customercare@gemcojewels.com with the details of your purchase including your order-id, date of purchase, item details and the invoice amount.

Our customer care department will send you the details on how you can send back the product to us. Once we receive the product in proper condition. We will process your refund.

The Refund could be in the form of 75% of the actual product buying price or you can buy a new product for the balance 75% of the amount.

Conditions for Life time Money Back Guarantee

1. The product should be complete in all respects along with its accessories, if any.

2. There should be no breakage of any kind to the product.

3. There should not be any variation in the weight of the product except for any wear and tear which may occurs in 
     regular usage. (The decision of our Inspection department is final in regard to allowed level
     of wear and tear of  product due to regular usage).

4. The product should be returned with Actual Invoice and the Authenticity certificate.